Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Truckee Meadows reviews regional dispatch operations, Hexagon CAD migration and automatic-aid procedures
Summary
Deputy Chief Chris Kettering and Shannon Popovich of the regional communications center presented a detailed review of current dispatch arrangements, the planned October Hexagon CAD migration, and automatic- and enhanced-aid procedures for Truckee Meadows Fire Protection District.
On May 6, 2025, the Truckee Meadows Fire Protection District Board of Fire Commissioners heard a detailed presentation on regional dispatch operations, the district's contract with REMSA for dispatch services, and the planned migration to a single regional CAD platform known as Hexagon.
The presentation, led by Deputy Chief Chris Kettering and Shannon Popovich, director of regional communications for REMSA, outlined current systems, the differences between static and dynamic response patterns, and how automatic and enhanced automatic aid operate between Truckee Meadows, the cities of Reno and Sparks and other neighboring jurisdictions. Deputy Chief Chris Kettering said, "Truckee Meadows is on the Washoe County Regional Communication System. It is a 800 megahertz system." He and Popovich cautioned that while Hexagon will improve visibility, it is not a cure-all: "Hexagon is going to be great, but it is not the cure all for everything," Kettering said.
Why it matters: dispatch arrangements determine which crews respond first to…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
