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Board roundup: chatbot and data-center contracts approved; rules and letterhead changes pass; equalization forms signed
Summary
At the April 22 meeting the Ottawa County Board approved several administrative and technology contracts, adopted updates to internal rules including a new format for commissioner letterhead, and certified annual equalization forms. Several motions on litigation and other items failed.
The Ottawa County Board of Commissioners handled a mix of administrative business and policy changes on April 22, approving technology contracts, signing equalization forms and adopting rule changes governing meeting procedure and commissioner communications.
Technology contracts and IT decisions - The board approved a three-year contract for a website chatbot (Citibot) to assist visitors searching county webpages. The contract locks in pricing for three years and includes a 30-day termination clause; staff noted the service can be terminated with 30 days’ notice and payment for work completed to that date. Commissioners discussed a one-year pilot alternative but the board voted to approve the longer contract to…
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