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Jackson City gives timeline for Tyler ERP rollout; property‑tax conversion delayed by data conversion issues
Summary
City staff told the budget committee that the Tyler ERP implementation is progressing: business‑license work is scheduled to begin in September, H&S (commercial garbage) cashiering is underway, and property‑tax conversion is targeted for October but delayed by a small number of problematic CAMA records.
City staff gave a status update on the city’s Tyler enterprise resource planning (ERP) implementation, saying most modules are moving toward activation but that property‑tax conversion is delayed by a handful of data conversion issues.
The staff member said the H&S (commercial garbage) billing and cashiering modules are being configured and that staff training has been intensive: “They have trained 8 hours a day, 2 or…
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