Council urges better follow‑through on iWORKS work‑order tracking
Councilors said the city’s iWORKS work‑order entries are not consistently updated; staff urged the field worker to close orders in the system and recommended emailing responses until the process is enforced.
The full story
Council members reviewed a work‑order status report and urged improved follow‑through and tracking in the city’s iWORKS system to clearly show which public‑works tasks are completed.
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