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Committees approve additional staff, contract support for Unclaimed Property program

2949233 · April 10, 2025

Summary

Legislative committees approved transfers totaling $168,063 from the Abandoned Property Trust Account to add an administrative assistant position and expand contract staff to address increased claims workload.

The joint committees approved fiscal staff's recommendation to fund one new administrative assistant position and increase contract staff levels for the Unclaimed Property program, with total transfers of $168,063 over the 2025–27 biennium from the Abandoned Property Trust Account.

Fiscal staff told the committees the Unclaimed Property Office has seen an increase in claims activity — online claims rose from approximately 177,000 in FY23 to about 217,000 in FY24 — and that statutory requirements (NRS 120A.640) require the division to approve a claim or provide written notice within 90 days. The office told committees it has a backlog that was reported as 77 days in January 2025 and that staff often work overtime to manage workload. The requested administrative assistant would handle customer service tasks and free existing staff to focus on more complex claims; additional contract staff would provide supplemental administrative support.

Senator Dondero Loop moved approval; Assemblymember Bachus seconded. The motion carried by voice vote. Fiscal staff were authorized to make technical adjustments.

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