Douglas County pilots ‘Familiar Faces’ care coordination using My Resource Connection
Douglas County officials and partner agencies described efforts to use the My Resource Connection data platform to identify and coordinate care for a small group of high‑need residents, an experimental program officials say has produced early wins but remains unbanked because of privacy and technical limits.
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Douglas County officials and partner agencies used a commission work session to outline an 18‑month pilot that links the county’s My Resource Connection (MyRC) data platform to a cross‑agency “Familiar Faces” initiative aimed at coordinating care for a small number of residents who repeatedly use emergency, justice and social services.
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