Austin Water reports lower vacancy rate, expands training and youth workforce pilot

Apr 1, 2025

Austin Water officials told the Climate, Water, Environment and Parks Committee the utility reduced its vacancy rate substantially since 2023, is centralizing operational training, and is piloting an eight‑week paid program to prepare high school seniors and young adults for entry‑level water operator licensure.

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Shay Rawls Rolston, director of Austin Water, and Israel Custodio, acting assistant director of employee and leadership development, told the Climate, Water, Environment and Parks Committee that the utility has reduced its vacancy rate and is investing in training and a youth workforce pilot.

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