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Council adopts Austin Animal Services strategic plan with added reporting requirements
Summary
The council unanimously adopted the city—s animal services strategic plan after a procedural amendment requiring improved customer-service focus and an annual report-back to the public health committee.
The Austin City Council unanimously adopted an updated strategic plan for Austin Animal Services on Thursday, including an amendment that requires more frequent reporting to council and a focus on customer service and data clarity.
Motion and amendment: Councilmember Jose Vela offered an amendment that required animal-services staff to emphasize customer-service improvements and to report back to the Public Health Committee at least once a year on operational metrics, including shelter wait times and species-level intake data. Council adopted the item as amended.
Why it…
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