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Director requests study session on meter coding and billing after email raised concerns
Summary
Director Goode asked the board to schedule a study session to examine meter coding and billing issues dating to measures passed in 2017–2018; other members seconded the request.
Director Goode on March 18 asked the Fort Smith Board of Directors to schedule a study session “as soon as possible” to examine meter coding and billing issues raised in an email from a staff member. Goode said three current board members had been on the board in 2017–18 when a measure was passed and that a deeper review is needed.
Director Rigo asked whether a specific incident triggered the request; Goode said the request was prompted by the staff email and by “reading the details.” The motion was seconded and directors agreed to schedule a study session.
The request was procedural; staff did not present details at the meeting and directors asked that the session provide a deeper review of meter operations and billing methodology.
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