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County IT warns ImageMate support ending; plans software replacements, AI review and e-signature pilot
Summary
Sullivan County IT staff told the Management & Budget Committee a vendor will no longer support ImageMate, the county's property-image viewer, prompting the search for replacement vendors and unplanned expenditures.
Sullivan County IT staff told the Management & Budget Committee on March 13 that a vendor-provided imaging product (ImageMate) used by the county's property website will no longer be supported, requiring the county to identify new vendors and budget for unanticipated expenditures.
An IT presenter, Lauren (IT staff), said the loss of ImageMate support was unexpected and will require replacing the property-image viewer used on the public…
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