Boerne staff engagement rises; city cites training, recognition programs
City staff presented findings from the latest Gallup Q12 employee engagement survey showing steady improvement since 2020, increases in recognition and development scores, and a decline in actively disengaged employees. City leaders said the results will inform budget and staffing decisions.
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Mary Kelso, a city staff presenter, told the Boerne City Council at a Jan. 30 workshop that the city’s third Gallup Q12 employee engagement survey shows steady gains since 2020 and that the results will help shape budgeting and staffing choices.
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