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Miami-Dade CITT honors transit ambassador, awards 5,000 Velos points

2285062 · February 11, 2025

Summary

The Citizens' Independent Transportation Trust recognized Arcela as its fourth-quarter ambassador and awarded her 5,000 Velos points; staff highlighted outreach and invited new ambassadors to apply via MiamiDade.gov/citt.

Arcela, a local transit ambassador for the Citizens' Independent Transportation Trust (CITT), was presented a plaque and awarded 5,000 Velos points during a CITT committee meeting in Miami-Dade County.

The recognition highlights the county's two-year ambassador program, which staff said now includes more than 200 volunteers who act as "eyes and ears" for the transit system and provide rider feedback to county transportation staff.

"It's an honor to be over here," Arcela said, urging others to join the program. She described lengthy commutes she once took from Miami Beach — "I used to take 2 buses, 4 buses a day from Miami Beach to Corregales" — and said the program helped her stay busy and engaged while riding.

A program representative said Arcela "earned the most Velos points" in the fourth quarter and will receive 5,000 points credited to her Velosi account as a reward. The staff member thanked "vice chair, committee members and commissioners" for their partnership with the CITT program and acknowledged a partnership with the county Department of Transportation and Public Works.

Staff noted the program has grown to more than 200 ambassadors in two years and invited interested residents to apply online at MiamiDade.gov/citt or contact program coordinator Cheryl Metzel directly at (786) 334-8128. A plaque presentation and a group photograph followed the remarks.

No formal vote or ordinance was recorded for this item; the meeting record reflects a ceremonial recognition and staff-led recruitment outreach.

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