City project team outlines Austin website redesign, plans for digital experience platform and phased personalization
City staff described a multi-month project to replace the current content management setup with a digital experience platform (DXP), citing content cleanup, migration protocols, usability testing and phased personalization while addressing privacy and uptime concerns.
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City of Austin digital services staff told the Community Technology and Telecommunications Commission on Jan. 8 that the city plans to replace its existing content management approach with a digital experience platform (DXP) intended to modernize austintexas.gov and support future integrations.
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