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Committee receives Transit Needs report and final Coordinated Plan 2025 update emphasizing service, information and infrastructure gaps
Summary
The committee received and filed the Transit Needs hearing summary and a final Coordinated Plan 2025 update outlining gaps in service, information and ADA infrastructure and recommending goals and strategies to improve mobility for seniors, people with disabilities and low‑income residents.
Staff presented two related transit items Oct. 27: a summary of the Transit Needs public hearing and the final 2025 Coordinated Plan update, both intended to guide services for seniors, people with disabilities, and low‑income residents.
Eric Dehaite reported that the annual public hearing (Aug. 11, 2025) produced 22 comments (18 via the website, 2 by email, 2 in person). Comments covered bus and rail, with 15 specifically mentioning rail and many requesting increased frequency, restored pandemic-era services, fare integration, and station/infrastructure improvements. Staff said comments were shared with transit operators, and that outreach included Spanish and American Sign Language translation and a QR code on flyers to make commenting easier.
Eric and consultant Dennis Brooks presented the updated Coordinated Plan, which the consultant said was based on demographic analysis, stakeholder interviews (30+ agencies), operator meetings, nearly 800 survey responses, an interactive project website and a prioritization workshop. The plan identified four goals: build capacity of specialized transportation providers, improve promotion of available transit resources and trip planning information, enhance transit coverage/frequency and connections, and improve transit infrastructure and access (including ADA improvements and stop amenities). Priority improvements from the public and agency surveys included more reliable/frequent service, non‑emergency medical transportation in unserved areas, travel training, and easier trip planning tools.
Committee members asked about QR code outreach and operator follow‑up; staff said operators are asked to report on incorporation of comments during quarterly discussions and through SRTP and COA processes. Commissioners suggested public service announcements and other promotion to increase awareness of existing services. The committee received the Transit Needs report for filing and had no objection to forwarding the Coordinated Plan to the commission.
