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CareFlight reports steady ambulance performance in Johnson County; average ground response ~12:22
Summary
CareFlight told the court that ground EMS captured and transported about 62–64% of patients and that countywide average response time for the reported month was about 12 minutes, 22 seconds. Air medical standby/launch data for December were also presented and will be reported quarterly.
CareFlight presented monthly and quarterly performance metrics for Johnson County’s contracted ground ambulance and air medical services during the Jan. 27 commissioners court meeting.
Brent Stovall, the CareFlight representative, summarized December and fourth‑quarter activity and said the service responded to 1,131 requests in the month shown and transported 725 patients, yielding a transport (capture) rate of about 64% for that month. For the fourth quarter, CareFlight reported 3,217 responses and 2,008 transports, a roughly 62% capture rate. "We're transporting 64% of the patients that we respond to, which is really good," Stovall said when describing the monthly figures.
Stovall also reported an average countywide response time of approximately 12 minutes and 22 seconds for the month, which he characterized as "pretty solid" for the mixed rural/urban county. He noted distribution and posting adjustments (system status management) were used to address busiest areas — in particular the Alvarado posting area — and that mutual aid exchanges with adjacent jurisdictions remain common and are being refined in reporting.
CareFlight showed a nascent air‑medical report for December: 37 aircraft requests with 30 cancellations (many weather related) and six completed flights by the provider; the quarterly air summary and an on‑time/ETA metric will be presented routinely going forward. Stovall said membership and outreach programs (CPR, stop‑the‑bleed, community talks) are active and that CareFlight staff are coordinating with county fire departments and hospitals for operational and patient‑destination trends.
Commissioners asked for continued detail on mutual‑aid accounting with Keene and other adjacent agencies where earlier reporting had undercounted district responses; Stovall said the reporting dashboard (Power BI) is being adjusted to match agency identifiers.
Why it matters: The county’s purchase of EMS services aims to ensure access and manage response times across a large area; the metrics provide an accountability baseline and influence deployment/posting decisions and enrollment outreach.
What’s next: CareFlight will deliver quarterly ground and air reports to the court and continue to refine mutual‑aid and posting data in the county dashboard.
