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Finance director reports Kronos/Telestaff issues slowed consultant work and EMS scheduling upgrades
Summary
Finance staff told Sumner County's Financial Management Committee that authentication and update problems with Telestaff/Kronos delayed consultant progress, affected EMS scheduling modules, and highlighted the lack of a dedicated administrator for the payroll system.
The county's finance director told the Financial Management Committee that technical problems with Telestaff/Kronos authentication and updates delayed consultant work and complicated rollout for several departments.
"It took them forever to figure out" the authentication problem, Finance Director (Speaker 3) said, describing months of work to…
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