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State IT projects: DCF CSS delays, KDADS EHR overruns, KDHE ARPA project in caution

Joint Committee on Information Technology (JCIT) · October 29, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

OITS and agency CIOs told JCIT that several major IT modernization projects remain behind schedule or over budget, citing subcontractor problems, missing modules in initial contracts and infrastructure gaps that added time and cost.

State technology leaders updated the Joint Committee on Information Technology on a roster of major projects, several of which are behind schedule or over budget.

Tom Pagano, chief information officer for the Department for Children and Families and KDADS, told the committee the child support services (CSS) replatforming project has been delayed for multiple reasons: an intervening federal rule added roughly 12 months, the prime contract (Conduent) subcontracted a large portion of the work to Modern Systems, Modern Systems had performance problems leading to withheld payments, and IBM's acquisition of Modern Systems created a renewed path forward. Pagano said payments to the vendor were being withheld while IBM re‑staffed and recast portions of the…

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