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Residents tell Cerritos council poor cell coverage in parts of the city is a safety issue

City of Cerritos City Council and Successor Agency · November 14, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A Heritage Park resident told the council that repeated disconnections and near‑dead zones from multiple carriers pose an emergency‑communication risk; city staff said the city has contacted infrastructure providers and will continue outreach.

Toby Balma, a longtime Cerritos resident and neighborhood watch block captain, told the City Council on Nov. 13 that parts of the city — notably Heritage Park — experience frequent cellular disconnects and near‑dead zones that have interfered with medical calls and everyday safety. "Enough is enough," Balma said, describing repeated dropped calls and telling the council he has been disconnected while speaking to his medical provider.

Balma said he and other residents have spoken with the city manager’s…

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