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Chattanooga Public Library reports rising attendance, outreach expansion and new services

City Council of Chattanooga, Tennessee · November 19, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Library director Willa Hearn told council the Chattanooga Public Library is seeing growth in visits (on track for more than 450,000 annual visits), program participation and outreach; staff plan facility improvements, outreach events and a new social‑worker role to better serve patrons in crisis.

Willa Hearn, executive director of the Chattanooga Public Library, briefed the City Council on the library’s quarterly results and a multi‑year strategic plan. Hearn said usage and program participation have risen substantially, and described new outreach and “Beyond Books” offerings that expand the library’s services beyond traditional collections.

Key metrics and initiatives: Hearn said the library is on track for more than 450,000 visits across five locations this year and…

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