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San Mateo County dispatchers get therapy dog, Mindbase app and other wellness supports
Summary
The county’s dispatch center has introduced a certified therapy dog, a monthly support group, an 8‑member well‑being committee and a recently implemented Mindbase app following a 2021 well‑being analysis; officials say these measures reduce stress among dispatch staff.
San Mateo County highlighted a suite of wellness initiatives for 911 dispatchers, including a certified therapy dog named Garrett, support groups, an internal well‑being committee and a mindfulness app rolled out this week.
Christine described Garrett as a 6½‑year‑old Lab‑Golden cross raised in the dispatch center who now serves as a certified therapy dog. "We just did our first survey of…
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