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Consumers Energy outlines expanded assistance programs for Jackson customers
Summary
Consumers Energy presented a condensed overview of emergency and long-term assistance programs for low- and moderate-income customers, highlighting a CARE enrollment change that expands eligibility and an online personalized-offers tool to help residents find savings and support.
Audrey Dean, energy assistance outreach consultant for Consumers Energy, told the Jackson City Council on Sept. 30 that several company and state programs can help customers facing unpaid bills or high energy costs. "My name is Audrey Dean, and I am the energy assistance outreach consultant for Consumers Energy," she said as she began a condensed presentation of services for vulnerable customers.
Dean said State Emergency Relief through the Michigan Department of Health and Human Services is a crisis-payment pathway and will allow…
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