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DVR says Salesforce‑based case management now in user‑acceptance testing; late‑2025 go‑live possible
Summary
Division of Vocational Rehabilitation reported June 2024 contract with MTX Group to build a Salesforce-based electronic case management system; data mapping and multiple migration builds are complete, UAT began after a two‑week delay and DVA and vendor report improved quality and an anticipated late‑November to early‑December 2025 deployment window.
Augusta Klimick, Assistant Director for Administration at the Division of Vocational Rehabilitation, told the Joint Technology Committee the division contracted with MTX Group in June 2024 to build a Salesforce‑based case‑management system and has progressed through discovery, data mapping and multiple migration builds.
Klimick said the vendor and the cross‑functional team completed several iterations of data migration,…
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