Human Services Committee creates lead customer service specialist position and appoints current employee
The committee approved HS25/09-50 to create a lead customer service specialist (wage grade HW 8) and appointed the current employee at step 5 effective Sept. 9, 2025; HR described the change as a cost-saving reorganization to replace a retiring supervisor.
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The Muskegon County Human Services Committee voted to create a lead customer service specialist position (wage grade HW 8) and appoint the current employee at step 5 of the wage grade, effective Sept. 9, 2025. The motion to create the role and adjust the budget (HS25/09-50) was moved, supported and passed.
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