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County authorizes procurement to solicit new five-year internet services contract

Muskegon County Board of Commissioners · July 24, 2025

Summary

Muskegon County authorized the procurement department to issue a request for proposals for primary and backup internet service providers on a five-year contract after administrators cited concerns with the current year-to-year arrangement and provider performance.

The Muskegon County Board on July 24 authorized county procurement staff to solicit proposals for a primary and backup internet service provider under a five-year contract.

County administration explained the current internet arrangement has been treated as a year-to-year lease and that the county has growing concerns about provider performance. "Our current provider is slightly been on a year-to-year lease, and so we're ready to... we have some concerns about the provider services," the administrator told the board.

Why it matters: a multi-year ISP contract can affect county operations across public safety, administration, and service delivery. The authorization allows procurement to issue an RFP and return to the board with proposals and a recommended vendor.

What the record shows: the administrator moved the authorization, commissioners supported the motion and the board approved it by voice vote. The meeting record contains no vendor names, contract cost estimates or specific technical requirements; those will be determined during the procurement process.

Next steps: procurement is assigned to issue the RFP for a five-year primary and backup ISP contract; the transcript indicates an RFP process and later reporting back to the board but does not list a schedule or anticipated contract value.

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