City unveils Access Albany 3-1-1 app; board hears rollout plan and pricing
City staff previewed 'Access Albany' (CivicPlus / SeeClickFix) as a replacement for QAlert, describing routing, geo‑services, multilingual support and a planned September marketing push; first‑year subscription cost was presented as roughly $39,382.58.
The full story
City staff on Aug. 14 presented Access Albany, the new 3‑1‑1 customer service app built on the CivicPlus / SeeClickFix platform, and outlined operational features, launch timing and contract terms.
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