Albany unveils Access Albany 3-1-1 app; first-year subscription about $39,383

City staff demonstrated Access Albany, a CivicPlus/SeeClickFix 3-1-1 app that will replace legacy QAlert; staff said a hard marketing launch is planned in September and first-year subscription pricing is roughly $39,382.58 with a 5% annual uplift.

The full story

City staff presented Access Albany, a new 3‑1‑1 and service‑request platform powered by CivicPlus (SeeClickFix) during the Aug. 14 Albany Utility Board meeting and outlined features, rollout timing and pricing.

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