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Task force hears widespread call to treat paratransit as a legal obligation and to assess funding needs
Summary
Staff presented paratransit trends and options; public commenters and members emphasized ADA obligations, the need for a funding assessment (administrative or legislative), better booking/dispatch software, and closer coordination with Medi‑Cal for medical trips.
Staff presented an overview of ADA‑complementary paratransit, noting that federal rules tie paratransit eligibility to a three‑quarters‑mile service area around fixed routes but operational practice varies and costs per trip are substantially higher than fixed‑route operations. Hunter Owens said a rising 65+ population will increase demand and highlighted four improvement areas: coordination of services, booking and dispatch,…
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