Placentia public safety dispatch center reports high call‑answer performance, ACE accreditation
The Placentia Public Safety Communications Center reported 58,862 total calls in the past year, recertification and ACE accreditation, and exceeded NENA answer standards—99.1% of 911 calls answered within 15 seconds.
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The Placentia Public Safety Communications Center reported strong performance in its 2024 annual review to the City Council on Sept. 2, with the dispatch center answering 99.1% of 911 calls within 15 seconds and 99.3% within 20 seconds.
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