Creve Coeur staff propose AI-powered web chat (CitiBot); council signals support and authorizes next steps
Public information staff proposed implementing a CitiBot AI web chat on the city website to help residents find services and submit service requests. First-year costs were presented at $11,000 (including $5,000 implementation); council expressed broad support and directed staff to proceed with implementation planning and outreach.
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City public information officer Lisonbee Bradford presented a proposal to add an AI-powered web chat (CitiBot) to the city website as a way to help residents find municipal information and route service requests.
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