Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
OCC director outlines complaint process and mediation program
San Francisco Police Commission · March 28, 2012
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.
Summary
Joyce Hicks, director of the Office of Citizen Complaints, briefed the commission on OCC operations, mediation use, investigative timelines and 2011 complaint demographics and outcomes.
Joyce Hicks, director of the Office of Citizen Complaints, told the Police Commission the OCC investigates civilian complaints, makes policy recommendations and offers mediation as an alternative to discipline.
"We are the third largest civilian oversight of law enforcement agency in The United States, only surpassed by New York and Chicago," Hicks said, describing the OCC’s origin (a…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans
