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Office of Citizen Complaints reports low sustain rate, high mediation participation
Summary
The Office of Citizen Complaints told the Police Commission it received 1,021 complaints last year, sustained 4% of closed cases and ran 71 mediations with a 92% officer participation rate; the OCC will present its annual report to the commission March 18.
San Francisco — Joyce Hicks, executive director of the Office of Citizen Complaints (OCC), presented an overview of the office’s work and statistics to the Police Commission on Feb. 25.
Hicks said the OCC, an independent civilian oversight agency created under the San Francisco City Charter, received 1,021 complaints last year and closed 1,095 complaints, sustaining…
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