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HSH reports rising outreach, steady shelter occupancy and persistent PSH vacancies
Summary
HSH told the Homelessness Oversight Commission that outreach encounters rose to over 2,900 in May and June 2024 and that the system made thousands of shelter and housing placements, while site-based PSH vacancy remains around 9%, above the department goal of 7%. Commissioners pressed HSH for more detailed vacancy tracking and faster unit turnovers.
San Francisco’s Department of Homelessness and Supportive Housing (HSH) told the city’s Homelessness Oversight Commission in August 2024 that outreach encounters rose slightly in May and June, with “over 2,900 encounters each month,” and that its outreach team completed thousands of shelter referrals and several hundred housing placements over the 2023–24 fiscal year.
“Outreach increased slightly in May and June 2024 with over 2,900 encounters each month,” HSH executive director Shereen McSpadden said during the commission meeting, summarizing the department’s year‑to‑date results.
McSpadden said HSH’s homeless outreach staff made 1,453 shelter placements and roughly 2,192 referrals to coordinated entry access points in the fiscal year, and the…
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