Harrison County approves CDW voicemail work and RingCentral phone agreement for new cloud system

Dec 31, 2024

The commissioners ratified a statement of work with CDW Government LLC to restore voicemail after a corrupted server and approved a RingCentral cloud-telephone agreement through ETCOG with monthly terms and an effective five-year rebate; installation expected in spring.

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County IT staff updated the court on a series of phone- and voicemail-related procurements and repairs. The court ratified a statement of work for CDW Government LLC to address voicemail issues after a server corruption; staff said consultants had worked before paperwork was finalized and that roughly $2,700 in consultant hours were recorded to rebuild voicemail services.

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