Solid Waste Authority authorizes $342,000 Catalyst software project and appoints Cassandra Oliver to SBAC
Apr 10, 2024
The board authorized staff to establish a renewal-and-replacement project to procure Catalyst customer-service and tax-assessment software (estimated $342,000 implementation, $160,000 annual support) and approved the appointment of Cassandra Oliver to the Small Business Advisory Committee.
The full story
The Solid Waste Authority voted to authorize staff to proceed with a software replacement project and approved an at-large appointment to the Small Business Advisory Committee. An unnamed presenter explained staff’s recommendation to procure Catalyst through a cooperative purchase for a modern customer-service and tax-assessment platform, with an estimated implementation cost of $342,000 and an ongoing annual support cost of $160,000 to be budgeted in fiscal year 2025. Staff said funds would be reallocated from a FY24 project to initiate the work and replenished in the FY25 budget.
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