County IT and dispatch problems prompt server replacement and backup planning

Jun 24, 2024

County IT staff reported a failed server power supply that left primary CAD/reporting systems compromised; a replacement server was ordered and officials discussed sending the failed unit to Dell for repair and establishing an off-site backup to improve redundancy for dispatch and emergency communications.

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Pratt County officials reported problems with a critical server that supports computer-aided dispatch (CAD) and county reporting systems and described steps to restore redundancy.

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