Gordon County staff propose CivicPlus' Next Request to centralize open-records management

Aug 21, 2024

Staff recommended purchasing Next Request through CivicPlus to manage the county's growing open-records caseload, citing AI redaction, centralized workflow and a jump from roughly 2 requests a month to about 60.

The full story

Brent (addressed by commissioners in session) and an operations staffer (identified in the transcript as Speaker 3) briefed the board on a proposed software agreement with CivicPlus for Next Request, an open-records management platform. Speaker 3 told commissioners the product would centralize requests, assign tasks to departments, track status and use AI to redact sensitive information.

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