Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Consumer Protection investigators find limited active unlicensed inspections; board urges consumer vigilance
Summary
At its Dec. 17 meeting the Home Inspection Licensing Board heard that the Consumer Protection Department found one open complaint and one closed, unresolved complaint and that most problematic listings on organizational websites reflected retired or inactive inspectors; the board advised consumers to verify credentials and to refer suspect ads to investigators.
Larry Ouellette, chairman of the Home Inspection Licensing Board, on Dec. 17 opened the board’s quarterly meeting and heard a status report from the Consumer Protection Department’s investigation unit about online listings that may mislead consumers.
Janita Hamill of the DCP’s investigation division told the board the department’s home inspector report for Sept. 1 through Oct. 31, 2024, showed one new complaint open and one complaint closed by a special investigator. "We received 1 new complaint that is open and under investigation, and we closed 1 complaint...it's unresolved. It's a dispute of facts," Hamill said, adding that investigators found no violations by the inspector in the closed case and advised the consumer that any further remedy would be a civil matter.
P…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
