Nelson County rejects single bid for emergency-dispatch app, will reopen procurement
Summary
County officials rejected a $56,598 bid from Total Response for a new emergency-dispatch app after follow-up outreach identified potentially cheaper, more proven systems; the court voted to reject the bid and revisit procurement.
Nelson County Fiscal Court voted Dec. 2 to reject the county's only received bid for an emergency-dispatch mobile application and to restart the procurement process.
Public safety staff reported that Total Response was the lone bidder with a quoted total of $56,598 and that a 10% discount was available if ordered by year-end. After conversations with other dispatch centers and agency heads, officials told the court they identified alternative vendors and products they judged more proven and likely substantially cheaper. The court moved to reject the Total Response bid and the motion carried.
County officials said they plan to rework requirements and seek additional bids; no timeline for a new solicitation was provided in the meeting record.
Quote from the meeting: "The only bidder that came back was Total Response. The total amount was $56,598," an official said during the procurement discussion.
Next steps: staff will return with updated procurement options and cost estimates for the court to consider before awarding a new contract.
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