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Kingsport approves $136,900 amendment to Raftelis agreement for new billing software
Kingsport Board of Mayor and Aldermen · December 3, 2025
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Summary
The council unanimously approved a $136,900 contract amendment adding 584 hours to Raftelis' work supporting the city's customer information/billing software conversion, with a projected April go-live to complete data conversion.
The Kingsport Board of Mayor and Aldermen on Dec. 2 approved a resolution to amend and extend the city's agreement with Raftelis Financial Consultants LLC to support implementation of a new customer information system (CIS) for utilities.
City staff…
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