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Hillsborough County panel finishes consensus scoring for Oracle Customer Cloud RFP

Hillsborough County Evaluation Committee (Public Utilities / Enterprise Solutions) · December 11, 2025
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Summary

An evaluation committee for Hillsborough County Public Utilities completed consensus scoring for RFP 2500032 (Oracle Customer Cloud services), recording individual category scores, SBE bonus points and cost points for each proposer; several reviewers flagged limited CCS-specific experience in multiple proposals.

HILLSBOROUGH COUNTY — An evaluation committee overseeing RFP 2500032 for Oracle Customer Cloud services concluded its scoring after a full day of proposal reviews, with members recording consensus points for experience, technical approach and qualifications for each bidder.

Tracy Edwards, senior buyer for the project, opened the meeting and reminded attendees that "the cone of silence is still in effect," and that the session was being recorded and publicly noticed. Austin Storeyer served as evaluation committee chair and Austin Sawyer, acting group manager for the System Support Group in Public Utilities' Enterprise Solutions division, led the scoring discussions.

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