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Following Code Red outage, commissioners authorize staff to switch mass alert service and recover subscriber data
Summary
After a cyberattack on the county’s Code Red system, staff recommended options including 'Regroup' and a three‑year engagement with an entity identified in the record as 'OnSoft'; commissioners approved staff’s recommendation and authorized the chairman to sign necessary notice/contract documents so alerts can continue.
Staff and Director Robbie Westwood briefed the board on an outage of Code Red — the county’s mass public safety notification system in use since about 2017 — which was recently rendered partially inoperable by a cyberattack. Westwood and the committee that evaluated vendors (including 9‑1‑1 and public safety directors) said they were able to recover uncorrupted subscriber data from Code Red…
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