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UDOT rolls out internal app, says right-of-way processing time cut nearly in half
Summary
An unnamed Utah Department of Transportation staff member said an internally built app, deployed statewide this summer, reduced average right-of-way package processing from about 54 days to about 31 days and saves roughly 70 staff hours per year.
An unnamed Utah Department of Transportation staff member said the agency has rolled out a revamped internal app statewide this summer to streamline right-of-way package processing, cutting average processing time from about 54 days to about 31 days and saving about 70 staff hours annually.
The speaker described the old workflow as dependent on long email chains and a shared spreadsheet, which led to lost messages and delays when multiple projects overlapped. "In the past, they were sending emails back and forth at every stage, and they'd have this huge cc list," the staff member said, summarizing the prior system.
According to the speaker, a colleague named Riley proposed building an app for Region 4 and the team used software already available within UDOT to develop it. "We can use the software that we already have access here at Udot to to build this app," the staff member said. The resulting tool includes dashboards that show how long each stage takes and where projects are getting hung up, the speaker added.
The staff member provided the key performance figures during the presentation: "It saves about 70 hours a year for them, which, you know, isn't a ton, but that's a week's worth of work," and "The right-of-way packages to go through the process has gone from ... about 54 days on average. For now with this new process, it's about 31 days." The speaker said the team made a version 2 tweak before rolling the app out statewide this summer.
The transcript does not include further details on how savings were measured, how many projects or staff were included in the calculation, or any budgetary costs for the development and rollout. No formal vote or policy action was recorded in the transcript; the remarks were a presentation of operational changes and reported results.
UDOT staff framed the change as an internal efficiency improvement intended to reduce delays in project delivery. Additional follow-up data and documentation on measurement methods were not provided in the recorded remarks.
