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Phoenix Public Library unveils 2026–2029 strategic plan after broad community outreach
Summary
Library Director Erin McFarland presented a 2026–2029 strategic plan built from more than 15,000 survey responses and over 5,000 comments, organized around four pillars: respond to community needs; champion collections and access; create inspiring spaces; and inspire lifelong learning.
Erin McFarland, director of the Phoenix Public Library, presented the system’s proposed 2026–2029 strategic plan, which library staff developed through extensive community engagement including surveys, focus groups, interviews and poster sessions.
McFarland said staff received over 15,000 survey responses and more than 5,000 comments, conducted 13 focus groups and 12 interviews with city leadership and stakeholders, and used…
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