TCOLE delays full OpenText rollout to prioritize confidential database and user security

Dec 11, 2025

TCOLE reported it is implementing a confidential statewide employment database with OpenText and expanding the project into a broader records repository (Otter) that will replace the TSS system; the confidential piece is being prioritized and the overall timeline extended to preserve security and user experience.

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Director of Information Technology Jessica Capreiro updated commissioners on the agency’s ongoing IT projects Dec. 11, saying TCOLE is working with OpenText to implement a confidential statewide employment database (CSED) and has broadened the project into a single repository to replace the TCOLE Secure Share (TSS).

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