Finney County EMS moves to First Due after reporting failures with Active911

Dec 16, 2025

The county approved a contract with First Due after the EMS director said Active911 had become unreliable; the contract carries a one‑time $1,800 setup fee and a $6,950 annual subscription, funded from the EMS equipment reserve in 2026.

The full story

Finney County commissioners on Dec. 15 approved a contract with First Due to replace the county's unreliable Active911 alerting system for emergency medical services. Kenny Smith, Finney County EMS director, told the board Active911 had experienced repeated failures that left crews without timely information and that a six‑month evaluation using the Garden City Fire Department's implementation showed First Due offered more dependable performance and operational features.

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