Seneca County reviews VIP payroll outage and adopts cybersecurity policy; cloud migration discussed

Dec 9, 2025

After a VIP payroll/server outage around Thanksgiving, county staff reported vendor fixes and recommended migrating the VIP software to the cloud; at the Dec. 9 meeting the board also adopted a county cybersecurity policy effective immediately.

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Seneca County commissioners addressed an intermittent outage of the county's VIP payroll software that affected access around the Thanksgiving period and a subsequent payroll week. County staff reported that the vendor (RCR) restored access and provided a written summary recommending the county consider migrating VIP to a cloud-hosted environment to reduce VPN dependencies and avoid near-term server replacement costs.

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