Tax collectors report billing errors with Tyler system; county pledges patch, training and test cycle before January bills
At the meeting, tax collectors raised repeated issues with the county's Tyler property-tax system — incorrect printed bills, owner-name mismatches and unresolved help-desk tickets — and asked for training; county staff described a liaison, planned training, a patch for a "penny issue," and a test refresh ahead of January school billing.
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Tax collectors and county staff clashed over persistent problems with the Tyler property-tax platform during public comment at the Monroe County commissioners' meeting on Dec. 17.
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