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Fayette County 911 reports trainees, CPR training and address-alert software updates
Summary
911 Dispatch Director Jeff Griffin reported successful electronic payroll rollout, scheduled CPR training, three trainees nearing dispatch-ready status (pending state credentialing), planned address-history/alert features in the dispatch system and appointment of Sam Caldwell as lead supervisor while he is away.
Jeff Griffin, representing Fayette County 911 dispatch, briefed the commissioners on several operations and training items:
- Electronic payroll: Griffin said the recent transition to electronic payroll worked and staff expect checks to be issued on schedule. - Training and staffing: Three trainees are close to being ready for dispatch duty and are expected to begin on the schedule starting Sept. 20, contingent on outstanding IDAC/state police packet completion. Griffin appointed Sam Caldwell as lead supervisor during his upcoming absence. - CPR and address features: The department will hold CPR training conducted by Nate Stevens from the fire department and is implementing software changes (Flex) that will provide address-history and address-based alerts so dispatchers can see critical medical information tied to locations.
Griffin noted some tasks remain—obtaining required credentials for trainees and geo-validating historic addresses—but said these improvements should make call-taking more consistent and efficient.
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