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Erath County ends CodeRED contract, approves Everbridge for emergency alerts
Summary
After CodeRED alerts failed during recent storms, Erath County Commissioners voted unanimously to terminate the CodeRED contract and enter a service agreement with Everbridge, which staff said could restore county notifications within 24 hours of a signed master service agreement.
Erath County Commissioners Court voted Nov. 24 to terminate its contract with the CodeRED notification system and to enter a contract with Everbridge to restore emergency notifications to county residents.
Staff reported CodeRED had not been functioning for about three weeks and that FEMA had pulled IPAWS certificates, leaving the county unable to send standard emergency alerts during a recent storm. “We had a storm blow through this morning. Nobody got notified of anything like we normally do,” a county staff member said during the meeting.
After discussing the lapse in service, the court approved a motion to terminate the CodeRED contract and then approved a separate motion to contract with Everbridge. County staff said Everbridge requested a signed master service agreement and, once provided, “within 24 hours we’ll be back online with Everbridge,” and that the county had exported existing contact lists from CodeRED to avoid requiring residents to re-register.
The motions to terminate CodeRED and to enter a service agreement with Everbridge were both seconded and passed by unanimous voice vote.
The court did not discuss specific contract dollar amounts during the session; staff said the Everbridge cost was comparable to the previous service. The action is intended to restore county emergency notifications quickly and to reuse existing resident contact data already collected in CodeRED.
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