Board resolves Facebook access problems, centralizes Visit Jefferson page under city account

Dec 9, 2025

Staff reported confusion with Facebook permissions and ownership; after working with platform support they transferred Visit Jefferson ownership to the city account and restored Danielle and Tammy Doryot access so the page can be managed consistently.

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Unidentified Speaker 2 described a multi-step process to regain control of the Visit Jefferson Facebook page after hidden permissions and ownership flags prevented posting. They said they worked with a platform expert, reset Instagram–Facebook linkages and logged in as Instagram to re-establish authoritative access, added Grama and removed Anderson from posting roles, and moved primary ownership under the city’s dormant account so the city retains access if staff change.

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